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Not all storage devices are plug-and-play you may need to update your drivers so that your computer can communicate properly with your storage device. Update your operating system. If the drive works on another computer, go back to yours and make sure your operating system is fully updated.This will help you determine whether the issue is in your computer or your hard drive. It sounds obvious but we’ve all missed it before check the lead is in properly and try another cable (even if you have to buy or borrow one). There are a few things you can do before jumping straight to drastic recovery tactics. Losing access to your files is stressful, but try not to panic. What to do first when your External Drive isn’t recognized by your computer Listen carefully to your device as it may not always be obvious when this is happening. You may experience symptoms similar to those above, although mechanical failure tends to result in a device making clicking and/or grinding noises.
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Due to their portable nature, external drives are also far more prone to damage from bumps or drops than a drive that’s stored inside a physical computer. Again, these become more likely as a device gets older as the hardware components within it degrade, although failure can also be caused by physical damage like a drop or exposure to extreme conditions. Examples of mechanical failures include head crashes and motor failures.
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You’ll usually notice other symptoms, which can include: It’s unlikely that files will just go missing as a result of corruption.
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Unplugging a drive while it is in the process of writing data.Extreme temperatures (both hot and cold).Impact damage from a drop, even a small one.A sudden loss of power (hence why most operating systems ask you not to power off when installing or updating a program).However, they can damage the data within your storage device enough to make it unreadable.Īnything that disrupts the writing process (copying files, saving document changes etc.) can cause data to become incomplete, making it inaccessible or compromised. This kind of degradation can happen during operation or even on a storage device that is rarely used.ĭespite what you might read in ransomware emails, viruses cannot physically damage your storage device. This is because the data within it degrades over time to the point where files become unreadable. Corruption happens for a number of reasons.Ĭorruption is more likely to happen on an older hard drive.